To create an account we need your name and email address. They can be visible to other members of boards. Your name and email are used to identify your user in support errands. If needed you can change both from Account settings.
If you are mentioned inside a comment and want that name to be changed or removed, you agree that you will direct that request to the board owner.
Your email will also be used to send you notifications and newsletters.
You have the option to upload an avatar. The avatar can be visible to other members of boards and organizations that you are or have been member of.
When you sign up for a premium subscription your billing information is needed. You may update your billing information using update link in Account Settings.
When you log in we may also store your IP address in logs for security and debugging purposes. Those logs are automatically deleted on a regular basis.
We take data security seriously and strive to follow best practices for securing your data. See Terms of Service for more information.
Some support requests may require access to your board or account. In most cases this is not necessary. Any information we see when helping you in the support request will not be disclosed by us to any external parties.
We may also require access to your account if we suspect that you are violating our terms by for example attempting to hack into the service or on purpose trying to overload or disrupt it.
Deleting your account is a permanent action that can delete all personal data related to your account. You may accept that we can keep your full name when you delete your account. This can be helpful for other users when for example you have written comments or made changes on their boards. If you do not accept, your full name will be replaced with an anonymous text. See Storage for exceptions.
Normally, we will store your personal data no longer than 30 days after you delete your account. We may keep some of your information if necessary to comply with our legal obligations, to enforce our agreements or to support business operations.
We use the information we collect for a variety of purposes, and how we use it depends on what we collect and what Services you use (or features of the Services). These purposes may include:
If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, most browsers and mobile devices allow you to change your settings so as to notify you when you receive cookies or other tracking technologies are being used, and to choose whether or not to accept/allow it. Most browsers also allow you to disable or delete existing cookies or to automatically reject future cookies. Disabling cookies may limit your ability to use the Services.
Certain tracking technologies we use are related to advertising networks, and through those technologies we may share certain information such as IP addresses. No personally identifiable information is shared with these advertising networks, but please note that the information we share with those advertising networks might be combined with other information about you that those networks may have collected from other sources. To learn more about advertising networks and how to opt out of sharing information with them, please click here and here. If you’re in the EU, you can find additional information about your choices with respect to advertising networks and online behavioral advertising by clicking here.
Certain tracking technologies we use involve the use of session replay scripts or other scripts that run directly from your browser. If you wish to disable these tracking technologies, you can install a third-party browser analytics blocker plug-in such as Ghostery.
We process and store information on servers located in the Germany, and we may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By using the Services, you consent to the transfer of information (including Customer Information, Content, and personally identifiable information) to locations that may be outside of your country of residence, including the Germany. You acknowledge and agree that, as a condition of providing any Content, you can legally transfer it to the Germany or another country.
With respect to transfers of information out of the European Union (EU), we may process some personally identifiable information pursuant to data processing agreements that include the EU Standard Contractual Clauses. To learn more about our data processing agreements, please contact us at support@HyperDone.com.